Background of the Study
Digital mobility platforms—such as ride-hailing applications, e-scooter services, and integrated mobile ticketing systems—are rapidly transforming transportation landscapes worldwide. In Nigeria, the proliferation of these platforms is reshaping urban mobility by offering innovative alternatives to traditional transport modes. These platforms leverage real-time data analytics and mobile connectivity to optimize routes, reduce waiting times, and provide transparent fare structures, thereby enhancing overall transportation efficiency (Adeniyi, 2023). As urban centers continue to expand and traffic congestion becomes an increasing concern, digital mobility solutions offer the promise of reducing travel delays and lowering operational costs for commuters and transport operators alike.
The Nigerian government, along with private stakeholders, has increasingly supported the deployment of digital mobility platforms as part of broader smart city and digital transformation initiatives. These platforms not only improve the user experience through convenient booking and payment options but also contribute to a more sustainable transport ecosystem by reducing vehicle emissions and fuel consumption. Furthermore, by facilitating better demand management and fleet utilization, digital mobility platforms can help mitigate urban congestion and enhance the reliability of public transportation networks (Okeke, 2024). In addition, the data generated by these platforms offers valuable insights into traffic patterns and commuter behavior, which can inform future transportation planning and policy reforms.
Despite these promising benefits, there are challenges to widespread adoption, including digital literacy gaps, uneven internet penetration, and regulatory uncertainties. Moreover, while pilot projects have shown positive outcomes in some metropolitan areas, the overall impact on transportation efficiency across Nigeria remains underexplored. It is, therefore, crucial to evaluate how digital mobility platforms are influencing travel times, cost efficiency, and overall network performance in diverse Nigerian settings. This study aims to fill that gap by examining empirical data from major urban centers and comparing regions with varying levels of digital infrastructure. The findings will be instrumental for policymakers and investors in designing interventions that enhance the benefits of digital mobility technologies.
Statement of the Problem
Despite the rapid emergence of digital mobility platforms in Nigeria, significant challenges remain in realizing their full potential for improving transportation efficiency. One key issue is the uneven adoption and integration of these technologies across different urban and peri-urban areas. While major cities like Lagos and Abuja have experienced noticeable improvements in travel times and service reliability, smaller cities and rural areas often lack the digital infrastructure and regulatory support necessary for effective implementation (Ibrahim, 2023). This disparity results in a fragmented transportation landscape where the benefits of digital mobility are not uniformly distributed.
Moreover, regulatory frameworks have not fully evolved to address data privacy, pricing controls, and competition issues associated with digital platforms. These regulatory gaps can lead to inconsistent service quality and consumer distrust, which in turn hinder the platforms’ overall impact on transportation efficiency. In addition, challenges such as low digital literacy among certain segments of the population and inadequate support for local developers further impede widespread adoption. Consequently, the anticipated reductions in travel delays, fuel consumption, and operational costs are not being fully realized across the country.
The lack of comprehensive evaluation studies linking digital mobility platforms with measurable improvements in transportation efficiency also complicates policy formulation. Without robust empirical data, it is challenging for stakeholders to understand the return on investment in these technologies and to design targeted interventions that bridge the urban–rural divide. This study, therefore, aims to investigate the effect of digital mobility platforms on transportation efficiency, identifying both enabling factors and barriers to success.
Objectives of the Study
Research Questions
Research Hypotheses
Scope and Limitations of the Study
This study focuses on major Nigerian urban centers from 2020 to 2025. Limitations include regional variability in digital infrastructure, data collection challenges, and external economic factors influencing transportation efficiency.
Definitions of Terms
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